01 AI VOICE
URUS answers the call
URUS greets the caller, understands what they need and collects the details your team will want.
AAlex · Service enquiryIncoming call URUS is on the call
AI voice assistant for business
Let AI answer every customer call.
URUS picks up your business calls, follows up on WhatsApp and keeps every enquiry in your CRM, so your team always knows who called and what to do next.
- Answers calls
- Follows up on WhatsApp
- Records it in CRM
A
Alex TanIncoming call · Service enquiry
URUS answeringSample call · tap to listen0:00 / 0:37
After the call→ WhatsApp follow-up→ CRM record
One connected system: AI Voice+ WhatsApp API+ CRMPowered by ABAS
Hear it for yourself
Listen to URUS take a call.
Press play. Follow the conversation line by line and watch the details URUS picks up for your team along the way.
Sample callEnglish
A new service enquiry
A caller asks about your services.
URUS answers, asks the right questions and sets up the follow-up.
Sample call · tap to listen
0:00Illustrative script read by your browser’s built-in voice. It is not a recording of a live URUS call. Ask for the real thing in your demo.
Live transcript
What URUS captures during the callPress play and watch it fill in
EnquiryAsking about servicesListening…
CallerAlexListening…
Looking forBusiness consultationListening…
Next stepWhatsApp follow-up, saved to CRMAfter the call…
How it works
One call. Three steps. Nothing lost.
Follow the same customer, Alex, from the first hello to a record your team can act on.
02 WHATSAPP
The follow-up goes to WhatsApp
The next step continues on WhatsApp, with information the customer can read and reply to.
Your businessWhatsApp Business
Hi Alex 👋 Thanks for calling! Here’s an overview of our services. Our team will be in touch about your consultation.10:42 ✓✓
03 CRM
Your team sees the full record
Customer details and the conversation are kept in CRM, ready for a person to take over.
Customer record
A
Alex TanSample customer
New enquiryInterestBusiness consultation
SourceAI Voice call
Ready for follow-up
Illustrative screens with sample data. Your demo shows the real URUS product and the integrations available for your setup.
Where URUS helps
Sound familiar? URUS can take it from here.
Busy lines and after hours
The problem
Calls come in while your team is on another line, or after everyone has gone home.
With URUS
URUS picks up the call, collects the enquiry and leaves your team a clear record to follow up.
The same questions, every day
The problem
Opening hours, service areas, how to book. Your team repeats the same answers all day.
With URUS
URUS handles the common questions, so your people can focus on the conversations that need them.
Leads scattered everywhere
The problem
Enquiries are spread across missed calls, personal phones and separate WhatsApp chats.
With URUS
Calls and WhatsApp conversations are kept together in one CRM, ready for anyone on the team to pick up.
The system behind URUS
Powered by ABAS.
ABAS (Automated Business Assistance Solutions) is the system that connects AI Voice, WhatsApp API and CRM, so a conversation that starts on the phone doesn’t get lost along the way.
- One customer journey instead of three separate tools
- Call details carried into the WhatsApp follow-up
- A single record for your team to work from
AI VoiceAnswers and understands calls
WhatsApp APIContinues the conversation
CRMKeeps the customer record
ABASAutomated Business Assistance Solutions
ConnectedThe company behind URUS
A new voice. An experienced team.
Meet CoreNex Marketing Sdn Bhd,
the company behind URUS.
Based in Malaysia, CoreNex helps businesses modernise everyday operations through cashless payment solutions, the VendSys vending management system and custom software development.
Its experience began in the vending and unattended business sector. URUS brings that practical approach to a new focus: connecting customer conversations through AI Voice, WhatsApp and CRM.
Explore CoreNex (opens in a new tab)01 / OUR PURPOSE
Technology that helps.
Help businesses work more efficiently with technology.
02 / OUR APPROACH
Practical. Built to grow.
Deliver solutions shaped around real operational needs.
03 / THE URUS BRAND
Its own voice. Shared roots.
An independent product brand by CoreNex, focused on business conversations.
FAQ
Questions before you decide?
Every business is set up a little differently. Here is what people usually ask us first.
Ask us in a demoWhat is URUS?
URUS is an AI voice assistant for businesses. It brings AI Voice, WhatsApp API and CRM together through ABAS (Automated Business Assistance Solutions), so a customer call can be answered, followed up and recorded in one place.
Which languages does URUS support?
The sample on this page is in English. During your product demo, ask us to demonstrate your preferred language and we will confirm which languages and voices are available for your use case.
Can I use my existing phone number and WhatsApp Business account?
We will review your current phone setup and WhatsApp Business account during the demo, then confirm number compatibility, account requirements and the integration steps for your business.
What happens when a caller needs a real person?
We will walk you through how your team takes over questions that need a person, including the handover and follow-up options available for your setup.
How are call recordings and customer data handled?
Recording, consent, storage, access and retention details depend on your deployment. We will confirm them with you during the demo, before URUS is used with real customer data.
How much does URUS cost?
Pricing depends on your call volume, team needs and integrations. Book a demo and we will confirm pricing and any usage charges in your proposal.
Book a product demo
See URUS answer your calls.
Tell us a little about your business. We’ll show you URUS with a scenario close to your own.
A walkthrough built around your enquiries AI Voice, WhatsApp and CRM working together Straight answers on setup and pricing
Prefer to chat first? WhatsApp us (opens WhatsApp in a new tab)